🌿 Made in the Himalayas🚚 Free Shipping on Orders ₹99+🎁 Thoughtful Gifts📍 Deliver to India
🌿 Made in the Himalayas🚚 Free Shipping on Orders ₹99+🎁 Thoughtful Gifts📍 Deliver to India
Women-led, handcrafted products from the mountains — made with care, rooted in purity.
| Brand | Amaley Collective |
| Legal Entity | Gramconnect Impact Technologies and Consulting LLP |
| Website | amaleycollective.com |
| Registered Address | 107, B-5, Keshav Ganga Apartments, GD Puram, Bhupatwala, Haridwar – 249410, Uttarakhand, India |
| Effective Date | 08 July 2026 |
| Last Updated | 08 July 2026 |
| Customer Support Email | info@amaleycollective.com |
| Customer Support Phone/WhatsApp | +91-85952 27121 |
| Grievance Officer | Vivek Saxena |
| Grievance Email | griegrievances@amaleycollective.com |
| GSTIN | 05AAIFF8311M1ZA |
| FSSAI License No. | 22626031000512 |
This Shipping and Delivery Policy applies to products purchased from Amaley Collective through amaleycollective.com.
We currently ship to serviceable pin codes in India through courier, postal, logistics or fulfilment partners. International shipping, if offered, will be shown separately at checkout or confirmed in writing.
Orders are usually processed within 1-3 business days after payment confirmation. During product launches, festivals, high-demand periods, weather disruptions or remote-area operations, processing may take longer.
Estimated delivery timelines usually range from 3-10 business days after dispatch, depending on the destination, courier availability and local conditions. Deliveries to remote, hilly, border, island or low-serviceability areas may take longer.
Shipping charges, if applicable, will be shown at checkout before payment. Free shipping thresholds, promotional shipping offers or location-based shipping rates may change from time to time.
Once an order is dispatched, tracking details may be shared by SMS, email, WhatsApp or through the website, depending on the logistics partner. Tracking updates are provided by the courier partner and may sometimes be delayed.
Please provide a complete and accurate shipping address, pin code and phone number. We are not responsible for delays or failed delivery caused by incorrect address, unreachable phone number, unavailable recipient, restricted premises, refusal to accept delivery or local courier constraints.
If a shipment is returned to us due to customer-side delivery failure, re-shipping may be chargeable. Refund, if approved, may be processed after deducting shipping and handling costs where permitted by law.
If the package appears damaged, leaking or tampered with at the time of delivery, please take clear photographs/video and contact us within 48 hours. Please preserve the packaging and labels until the issue is reviewed.
Some orders may be shipped in multiple packages depending on product availability, storage requirements or courier constraints. You will not be charged extra shipping for split shipments unless clearly communicated before purchase.
Some food products may be sensitive to heat, moisture or prolonged transit. Please collect the package promptly and follow storage instructions on the label. Once delivered, the customer is responsible for proper storage and handling.
Delivery may be delayed due to weather, road blockage, strikes, festivals, high shipment volume, government restrictions, natural disasters, remote-area constraints, courier disruptions or other events beyond our control. We will try to support tracking and resolution but cannot guarantee exact delivery dates.